Terms and Conditions

Terms and Conditions

Big C Mower Repair LLC - Terms and Conditions

Last Updated Date: February 26, 2025

These Terms and Conditions ("Terms") govern your use of the services provided by Big C Mower Repair LLC("we," "us," or "our"), including our website, in-store services, and any related communications. By using our services, you agree to be bound by these Terms.

1. Services Provided

We provide small engine repair services. We will diagnose the problem with your small engine and provide you with an estimate for the repair. We will only perform the repair if you approve the estimate.

2. Estimates and Payment

Estimates are provided based on our initial assessment of the asset in which you bring in. The actual cost of the repair may vary if additional issues are discovered during the repair process. We will notify you of any changes to the estimate and obtain your approval before proceeding. Approval can be provided in writing or verbally.

Payment is due upon completion of the repair. 

A diagnostic fee may be charged if you decline the repair after we have diagnosed the problem. This fee covers the time and expertise involved in diagnosing the issue.

3. Data Loss

Important: You are solely responsible for backing up your data before bringing your device in for repair. We are not responsible for any data loss that may occur during the repair process.

While we take precautions to protect your data, we cannot guarantee that your data will not be lost or corrupted.

4. Warranty

We offer different types of warranty based on our repair services. The warranty covers defects in workmanship and parts used in the repair, for the duration of the warranty which is different based on the repair services. 

The warranty does not cover accidental damage, misuse, liquid damage, or unauthorized modifications to the asset.

To claim warranty service, you must return your small engine to us with proof of purchase.

5. Limitation of Liability

To the fullest extent permitted by applicable law, our liability for any damages arising out of or relating to our services is limited to the amount you paid for the repair.

We are not liable for any indirect, incidental, consequential, or punitive damages, including but not limited to lost profits.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

6. Abandoned Assets

If you fail to pick up your repaired asset within 30 days after we notify you that it is ready, we may consider the asset abandoned. We will attempt to contact you via phone and email before considering a asset abandoned.

We will make reasonable efforts to contact you before disposing of an abandoned asset.

We may sell or otherwise dispose of abandoned asset to recoup our costs.

7. SMS/Text Messaging
We use SMS/text messaging to communicate with customers about repair-related services, including appointment reminders, repair-status updates, estimates, approvals, invoices, parts availability, pickup and delivery coordination, completion notices, missed-call follow-ups, and customer support.

Consent: When you provide your mobile phone number and verbally confirm that you agree to receive text messages from Big C Mower Repair LLC, you consent to receive SMS messages about the services described above. Consent is not a condition of purchasing goods or services.

Message frequency: You may receive up to 20 messages per month, depending on your repair activity and communications with us.

Rates and help: Big C Mower Repair LLC: For assistance, call our support phone number. Message and data rates may apply. Reply STOP to opt out. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. You may reply START to re-subscribe.

Privacy: We do not sell or share mobile information or SMS opt-in data with third parties for their own marketing purposes. Please review our Privacy Policy for additional information. Mobile information and SMS opt-in data are not shared with third parties for marketing.

Permitted message types: Messages may include appointment reminders, repair-status updates, estimate or approval notifications, invoice and payment confirmations, parts-arrival notices, pickup or delivery coordination, completion notices, missed-call follow-ups, and review requests.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Oklahoma without regard to its conflict of law principles.

9. Dispute Resolution

Any dispute arising out of or relating to these Terms shall be resolved by relevant regulations in Oklahoma.

10. Entire Agreement

These Terms constitute the entire agreement between you and us relating to our services and supersede all prior or contemporaneous communications and proposals, whether oral or written.

11. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

12. Changes to These Terms

We may update these Terms from time to time. We will post any changes on our website and update the "Last Updated Date" at the top of this document. Your continued use of our services after the posting of changes constitutes your acceptance of the updated Terms.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at: 

Big C Mower Repair LLC 

98 Heather Rd McLoud, OK 74851
+1 (405) 919-4507